January 27th QSR Roundup: Innovative Strategies Transforming Dining Experiences from Digital Menus to Seed Oil-Free Dining

QSR news for Jan 27th, 2025. We reviewed 21 QSR publications, 6 subreddits, and over 44 articles to bring you the latest. Estimated reading time saved (at 200wpm): 150 minutes. It'll take you only 12 minutes to catch up.
Innovations Transforming Dining Experiences
Designing Engaging Digital Menu Boards
Designing a digital menu board isn't the same as crafting a traditional menu. In fast-paced dining environments, digital boards must be quick, beautiful, and informative. Key strategies include:
- Utilizing high-quality food images for a strong first impression.
- Keeping a simple color palette with attention to contrast.
- Incorporating animations to engage customers.
- Renaming items succinctly and using bold headers.
- Including legends for dietary considerations.
With these tips, your digital menu can be both eye-catching and functional.
Source: QSR Magazine
True Food Kitchen Goes 100% Seed Oil-Free
In a landmark decision, True Food Kitchen commits to a fully seed oil-free menu across all 46 locations in 18 states. Starting February, they replace industrial seed oils with heart-healthy avocado and olive oils. This move highlights their dedication to quality and redefines health-focused dining.
Source: FSR Magazine
Revolutionizing Coffee for Active Lifestyles
Michael Fedele launches Throne Sports Coffee, targeting active consumers seeking a functional beverage:
- Offers five flavors with only 50 calories and 150 mg of caffeine.
- Provides a dairy-free option.
- Partners include Patrick Mahomes and other sports figures.
- Aims to pioneer low-calorie, functional coffee for the mainstream market.
Fedele is not just creating another energy drink but meeting the growing demand for health-conscious coffee alternatives.
Source: Food Business News
Starbucks Returns to Its Roots
Starbucks CEO Brian Niccol is reintroducing elements from the company's original vision:
- Ceramic mugs and seating to enhance the in-store experience.
- A controversial new restroom policy, where customers must purchase to use restrooms or tables.
- Employee de-escalation training to manage customer conflicts.
These changes aim to balance efficiency with customer connection, but critics argue it undermines previous inclusivity initiatives.
Source: Salon
Restaurant Expansion and M&A Strategies
FAT Brands Focuses on Profitable Acquisitions
FAT Brands, overseeing 2,300 locations, is strategically acquiring profitable dining concepts, avoiding turnaround projects. Chairman Andy Wiederhorn highlights:
- Recent acquisitions like Smokey Bones to expand Twin Peaks.
- A pipeline of 1,100 new restaurants.
- Prioritizing franchisee support and performance optimization.
Their growth strategy centers on strong brands with significant growth potential.
Source: FSR Magazine
Krispy Krunchy Chicken Plans Over 600 New Locations
Krispy Krunchy Chicken announces plans to open over 600 locations in 2025, following 605 openings in 2024. Key initiatives include:
- Expanding delivery via DoorDash, Uber Eats, and Grubhub.
- Introducing new menu items like the Cajun chicken sandwich.
- Offering inventive promotions like a $4 value meal.
- Entering Walmart stores and enhancing online ordering.
They aim to grow in the competitive fried chicken market, operating over 3,200 locations across 47 states.
Source: Restaurant Dive
CC's Coffee House Launches Franchising Program
After 30 years, CC's Coffee House is launching a franchise program to expand in the Southeast and Texas. Key points:
- Introducing a new drive-thru prototype for customer convenience.
- Seeking franchisees with a passion for coffee and community.
- Requirements include $250,000 in liquid assets and a $1 million net worth.
- The brand currently has over 40 stores.
CEO Celton Hayden Jr. emphasizes readiness to bring exceptional coffee to new markets.
Source: Fast Casual
Ferrero Group Expands with Acquisitions
Ferrero Group is making significant moves to expand its portfolio:
- Acquires Power Crunch, a protein snacks brand offering bars, wafers, and crisps.
- Plans to leverage its quality and investment strategy to expand Power Crunch's reach.
- Introduces Kinderini Cookies to the U.S. market, featuring unique faces on each shortbread cookie.
- Follows a trend of acquiring better-for-you brands, including Fulfil protein bars and Wells Enterprises.
These strategic moves aim to strengthen Ferrero's position in the snack market.
Source: Food Business News
Il Pastaio Expands to Pennsylvania
Italian pasta manufacturer Il Pastaio is building its first U.S. pasta manufacturing facility in Pennsylvania:
- The facility covers 71,300 square feet.
- Will boost gnocchi production and aid in U.S. imports.
- CEO Pierluigi Colombi aims to integrate Italian traditions with U.S. agro-food culture.
- Il Pastaio operates three facilities in Italy, producing gnocchi under the Il Pastaio and Pataro brands.
This expansion brings quality Italian craftsmanship to a new generation of U.S. consumers.
Source: Food Business News
Taco Bell Names Meghan Farren as President of North America
Meghan Farren, former KFC U.K. and Ireland GM, appointed as the new president of Taco Bell North America starting Feb. 10, 2025:
- Brings over a decade of leadership experience from KFC.
- Significantly impacted KFC's turnaround strategy.
- Replaces Scott Mezvinsky, who moved to KFC U.S. CEO.
- Taco Bell saw a 4% sales increase, thanks to innovative strategies like new value menu items.
Farren's leadership is expected to drive further growth for Taco Bell.
Source: Restaurant Dive
Unique Food Collaborations and Offerings
Graeter's and Skyline Chili's Unique Ice Cream Collaboration
Graeter's Ice Cream partners with Skyline Chili to create the intriguing Graeter's Skyline Spice Ice Cream. This blend features:
- Graeter's French Pot ice cream.
- Skyline's chili spice mix and oyster crackers.
- Available at Skyline restaurants and select Kroger stores.
- Marks Skyline's first dessert collaboration.
Both companies emphasize the creativity and cultural blend behind this unique flavor.
Sources: Fast Casual, Food & Beverage
Juice It Up Expands Menu with Protein-Packed Smoothies
California-based Juice It Up introduces two new protein-rich smoothies:
- The Strawberry Zone and The Berry Zone, each with 32 grams of protein per medium serving.
- Catering to the growing demand for protein-packed options.
- Customers can also enjoy a Build-Your-Own Waffle, with fresh fruits and nut butters.
- These offerings are available until March 31, supporting health and fitness goals.
Source: Fast Casual
Buffalo Wild Wings Resurrects Super Bowl Overtime Wings Deal
Buffalo Wild Wings brings back its popular overtime deal for the seventh straight year:
- Offering free wings if the Super Bowl goes into overtime.
- On February 9, if the game is tied at the end of regulation, fans can redeem six free wings on February 24 from 2-5 p.m. local time.
- Last year, over 2.5 million wings were given away.
This promotion underscores the excitement of the game and the significance of wings for game day.
Source: FSR Magazine
Kinderini Cookies Launch in the U.S.
Ferrero North America introduces Kinderini cookies to the U.S. market:
- Features unique faces on each shortbread cookie.
- Aims to bring globally loved snacks to American families.
- Available nationwide in 8.8-oz bags.
Senior VP Catherine Bertrac highlights the excitement of this new addition.
Source: Food Business News
Community Resilience and Support
Asheville Restaurants Bounce Back After Hurricane Helene
Asheville's restaurant scene shows remarkable resilience following Hurricane Helene's devastation:
- Chef Katie Button declares readiness for business, reflecting on recovery efforts.
- Extensive damage included homes destroyed, bridges washed out, and communication cut off.
- Restaurants like Curate and Chai Pani provided thousands of free meals daily despite shutdowns.
- World Central Kitchen installed water systems and facilitated meal distributions.
- Some restaurants faced up to $1,000 a day in water delivery costs.
- The community unites to rebuild, with locals and tourists supporting beloved eateries.
This collective effort showcases Asheville's spirit and dedication to restoring normalcy.
Source: Eater Carolinas
Papa Murphy's Continues Community Support After Tragedy
A Papa Murphy's franchisee in Madison, Wisconsin, supports the local community following a school shooting:
- Donated 400 pizzas to affected families.
- Will donate 50% of sales from a community event using promo code BELIEVE on January 29.
- Franchisee Joel Meyer emphasizes their role as involved neighbors aiming to provide meaningful support.
This act reinforces their commitment beyond being just a pizza company.
Source: Networld Media Group
Industry Concerns and Policy Impacts
Trump Fires Food Inspectors, Raising Oversight Concerns
President Trump abruptly dismissed at least a dozen inspectors general, impacting food and farm policy oversight:
- Key figures dismissed include HHS Inspector Christi Grimm, EPA Inspector Sean O’Donnell, and USDA inspector Phyllis Fong.
- These inspectors were expected to ensure efficiency and prevent abuses.
- The action drew sharp criticism from top Democrats, arguing it violates federal law.
- Concerns about undermining vital programs serving farmers and community nutrition.
Representative Angie Craig emphasized potential significant effects on disaster assistance and nutrition services.
Source: Civil Eats
Restaurant Owners Voice Economic Impact Worries
Restaurant owners express concerns over economic impacts of the new administration:
- Labor shortages due to deportation fears among farm workers.
- Rising labor costs and increased prices for domestic goods.
- Anticipated significant price hikes for produce and other costs driven by potential immigration policies and tariffs.
- Some believe adjustments will eventually stabilize prices.
Owners are planning for challenging economic conditions, emphasizing the need for stable immigration policies and efficient operations.
Sources: /r/restaurantowners, /r/Restaurant_Managers
Rising Bar Insurance Costs Threaten Independent Bars
Bar owners raise alarms about skyrocketing insurance costs:
- Coverage costs have tripled or become unattainable for successful bars.
- Owners feel forced to pay large premiums with little return.
- Suggestions include forming associations for collective coverage.
There is a consensus that the bar industry faces significant challenges due to insurance costs, with mixed opinions on solutions.
Source: /r/BarOwners
Memorable Moments and Nostalgia
Phoenicia Diner Features in Apple TV+'s 'Severance'
The Phoenicia Diner from the Catskills appears prominently in Apple TV+’s 'Severance', becoming the fictional Pip’s Bar & Grille:
- Directed by Ben Stiller, the diner was transformed for filming.
- Despite public curiosity, it was closed during shooting.
- In Season 2, it serves as a pivotal spot for character conversations amidst a foreboding atmosphere.
This highlights the diner's cultural significance and appeal.
Source: Eater NY
Nostalgia for Tricolored Chips in Chain Restaurants
A discussion sparked memories of chain restaurants serving tricolored tortilla chips in the early 2010s:
- Chains like Applebee's, On the Border, and Taco John's were mentioned.
- Commenters reminisced about the taste and texture.
- Some noted that similar chips are still available in certain establishments.
This conversation reflects shared nostalgia among restaurant enthusiasts.
Source: /r/restaurant
Operational Challenges and Solutions
Barista Supplies Essentials for Coffee Shops
Coffee shops thrive on reliable barista wholesale supplies to enhance services and revenue:
- Key supplies include disposable cups, coffee brewing equipment, and packaging solutions.
- Suppliers offer products, maintenance services, and training.
- Cafés, restaurants, hotels, and corporations rely on these supplies for daily operations.
- Platforms like BlueCart connect businesses with necessary resources for growth.
Source: BlueCart
Effective Staff Tipping Strategies
Managing staff tips is crucial for morale and teamwork:
- Understand roles: waitstaff, bartenders, hosts, and BOH staff.
- Goals include fairness, incentives, and retention.
- Legal considerations vary; know regional laws.
- Consider split tips when teamwork is key.
- Communicate policy clearly to avoid disputes.
- Regularly evaluate effectiveness.
Building a culture of respect is vital for success.
Source: Modern Restaurant Management
Innovative Hiring Processes in Restaurants
Restaurant managers share insights on ideal hiring processes:
- Detailed steps include phone interviews, social media checks, and on-site trials.
- Emphasis on flexibility based on specific business contexts.
- Strategies like assessing applicants' commitment through cover letters and personal interests.
Key practices involve thorough applicant screening and adapting methods to fit unique restaurant characteristics.
Source: /r/Restaurant_Managers
Approaching Local Businesses for College Projects
A student seeks advice on contacting small restaurants for feedback on a college project:
- Commenters suggest comfortable methods like dropping off a brief description.
- Email is recommended due to positive past experiences.
- Emphasis on clarity and respect for the business's time to foster positive interaction.
This highlights effective outreach strategies for students.
Sources: /r/restaurantowners, /r/Restaurant_Managers
Controversies and Legal Concerns
Fatburger CEO Faces Allegations of $47 Million Theft
Discussions surround the potential guilt of Fatburger CEO Andy Wiederhorn regarding financial misconduct:
- Commenters believe he is guilty, citing past criminal history.
- References to previous imprisonment for fraud.
- Prevailing sentiment of distrust toward the CEO.
This controversy raises questions about leadership accountability.
Sources: /r/restaurant, /r/Restaurant_Managers
DUI History and Liquor License Applications
Bar owners discuss the impact of a past DUI on obtaining a liquor license:
- In California, a thorough background check includes past DUIs.
- A past DUI doesn't automatically disqualify applicants.
- Factors like the nature and timing of the offense are evaluated.
- Legal advice and transparency in the application process are emphasized.
Overall, a DUI from over 10 years ago is less likely to hinder approval significantly.
Source: /r/BarOwners
Consumer Preferences and Trends
Best Cold Sub Chain Debate: Jimmy John's vs. Jersey Mike's
Chefs and food enthusiasts discuss the best cold sub chain:
- Jimmy John's emerges as a favorite among some chefs.
- Many praise Jersey Mike's for freshness and quality.
- Conflicting opinions mention alternatives like Firehouse Subs and Which Wich.
- Personal taste is emphasized in choosing a sub chain.
The debate reflects diverse preferences in fast-food options.
Source: /r/fastfood
Reducing Food Waste: Tips and Strategies
Key strategies to mitigate waste and enhance meal enjoyment:
- Proper Storage: Extends the life of produce and baked goods.
- Expert Guidance: Small changes can lead to significant savings.
- Grocery List Discipline: Minimizes impulse buys.
- Meal Planning: Manages food consumption effectively.
- Creative Cooking: Utilizes leftover ingredients and scraps.
- Consistent habits lead to better results in reducing waste.
This approach enhances sustainability in daily life.
Source: Salon
Miscellaneous Highlights
Bartender Gig Platform Idea
A suggestion arises for creating a platform where bars can find vetted gig-working bartenders on short notice:
- Addresses sudden increases in traffic without adequate staffing.
- Seeks feedback from bar owners on its viability.
This idea aims to provide flexible staffing solutions for bars.
Source: /r/BarOwners
Evaluating Kitchen Mixer Brands
Restaurant owners discuss experiences with various kitchen mixer brands:
- Hobart is favored for longevity and reliability.
- Cheaper alternatives like General are used daily but may have shorter lifespans.
- Trade-off exists between initial cost and durability.
- Savvy purchasing can lead to substantial savings on quality equipment.
Consensus suggests Hobart for durability, but alternatives may suffice depending on needs.
Source: /r/restaurant
Time-Off Conflict at Work
A part-time hostess and busser shares frustration over having an unpaid time off request denied:
- Boss states she needs to work at least a year to qualify for vacation.
- Community advises prioritizing the planned trip.
- Suggestions include informing management or quitting if treated poorly.
Highlights issues of employee rights and workplace policies.
Source: /r/restaurant
Rising Bar Insurance Costs
Bar owners express concerns about increasing insurance costs:
- Costs have tripled or become unattainable.
- Some consider forming associations for collective coverage.
- Lease negotiations may help alleviate mandatory insurance requirements.
Consensus acknowledges significant challenges due to insurance, with mixed opinions on solutions.
Source: /r/BarOwners
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